Frequently Asked Questions

Everything Mid-Michigan service businesses need to know about getting listed, getting leads, and getting paid — answered in plain English.

For Local Pros

What is Best Local Service Pros?

Best Local Service Pros is a Michigan-focused marketplace that connects Mid-Michigan homeowners with trusted local pros. For your business, that means a steady stream of local leads — plus done-for-you follow-up that keeps every lead warm, all under your business name.

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We’re a Mid-Michigan marketplace that connects homeowners with vetted local service providers. Homeowners find and contact you directly, and we run the automated follow-up that turns first calls into repeat customers. Unlike national platforms, we serve only the greater Lansing region — so you compete locally, not against the whole country.

We cover 36 Mid-Michigan communities across Clinton, Eaton, Ingham, Ionia, and Shiawassee counties — including Lansing, East Lansing, Okemos, Holt, Mason, DeWitt, Grand Ledge, St. Johns, and Charlotte. We list 13 categories: Roofing, HVAC Services, Heating & Air Conditioning, Electricians, Handyman, General Contractors, Lawn & Garden, Home Cleaning, Home Improvement, Attorneys, Dentists, Doctors, and Graphic Designers.

Three plans, all month-to-month with no contracts. Starter is free forever. Growth is $69/month — or $690/year (2 months free) — and shows your phone and website, adds a verified badge, and sends you direct leads. Pro is $149/month — or $1,490/year (2 months free) — and puts you at the top of results with customer reviews, a featured homepage spot, and analytics.

Yes. The Starter plan is free forever, with no card required. You get a directory listing in one category so local homeowners can find and contact you. Upgrade to Growth or Pro anytime to unlock direct leads, higher placement, and the verified badge.

A homeowner submits a service request on our site. The matched pro is notified immediately by email and text with the customer’s name, phone, and a description of the job. You call them — the fastest responders win the most work. Behind the scenes, we also send automated follow-up so leads never go cold.

Three things. We’re Michigan-only, so local businesses aren’t buried under national chains. We focus on a managed customer relationship, not just a one-time lead hand-off. And we handle the follow-up for you — automated nurture sent under your business name — so you can stay on the job instead of chasing leads.

Every lead and customer you get through us can be enrolled in automated email and text sequences sent under your business name: appointment reminders, check-ins, review requests, and seasonal nudges. It’s the part most pros never have time for, and it’s built in. You do the work; we handle staying in touch.

Visit our Claim Your Listing page, pick the plan that fits, and fill out a short form. Most listings go live the same day. If your business is already in our directory, you can find and claim it here and take over the profile in a couple of minutes.

No. Every plan is month-to-month, and you can upgrade, downgrade, or cancel anytime. We’d rather earn your business each month than lock you into a contract.

The verified badge tells homeowners your business is a confirmed, legitimate local pro — which means more clicks and more calls. It’s included with the Growth and Pro plans. Once you’re on a paid plan, we confirm your business details and the badge appears on your listing.

Still Deciding?

Pricing & Leads at a Glance

These are the questions Mid-Michigan pros ask us most. Don’t see yours? Send us a message using the form and we’ll get right back to you.

Getting listed is free with the Starter plan. To receive direct leads, the Growth plan is $69/month and the Pro plan is $149/month — pay yearly and get 2 months free ($690/yr Growth, $1,490/yr Pro). All plans are month-to-month with no contracts, so you can scale up or down as your schedule allows.

Your listing can go live the same day you sign up, so homeowners can find you right away. Lead volume depends on your category, your cities, and local demand — but the moment a matching request comes in, you’re notified instantly by email and text so you can be the first to call.

At launch we operate as a subscription directory: homeowners browse and contact pros directly, and higher-tier listings appear first. Exclusive lead routing — where a request goes to a single pro — is coming as a premium option as lead volume grows in your area. We’ll always tell you straight where things stand for your category.

Yes. Every plan is month-to-month with no contracts and no cancellation fees. Upgrade, downgrade, or cancel whenever you need to — it’s your call.

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